General Terms and Conditions of the company Berghotel Mummelsee GmbH & Co KG.

§1 Applicability to entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations concerning the conclusion of the contract apply to orders placed via our Internet store https://www.mummelsee.de.

(2) In the event of the conclusion of a contract, the contract is concluded with

Berghotel Mummelsee GmbH & Co KG

Black Forest High Street 11
77889 Seebach / Mummelsee

Phone +49 (0) 78 42 / 99 28 6
Fax +49 (0) 78 42 / 30 26 6

responsible.

(3) The presentation of the goods in our Internet store does not constitute a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

The acceptance of the offer is made in writing or in text form or by sending the ordered goods within one week. After the fruitless expiry of this period, the offer shall be deemed to have been rejected.

(4) Upon receipt of an order in our Internet store, the following provisions shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.

The order is made in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Pressing the "Checkout" button
5) Login to the Internet store after registration and entering the login data (e-mail address and password).
6) Checking again or correcting the respective entered data.
7) Binding sending of the order by clicking on the button "order with costs" or "buy".

Before the binding submission of the order, the consumer can, by pressing the "back" button contained in the Internet browser used by him, after checking his details, return to the Internet page on which the customer's details are recorded and correct input errors or cancel the ordering process by closing the Internet browser. We confirm receipt of the order immediately by an automatically generated e-mail (confirmation of receipt). This does not constitute acceptance of the offer. The acceptance of the offer is made in writing, in text form or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our Internet store : We will send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at any time at https://www.mummelsee.de/informationen/agbs/. Your order data are no longer accessible via the Internet for security reasons.

§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of payment by direct debit, PayPal, credit card (Visa, Mastercard).

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here latest within 3-5 working days. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank responsible for the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item is handed over to the Buyer, even in the case of a mail order purchase.

§5 Retention of title

We retain title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must send us

by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

Consequences of cancellation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

End of the cancellation policy

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§7 Cancellation form

Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back).

(*) Unzutreffendes streichen.

§8 Warranty

The legal warranty regulations apply.

§9 Contract language

German shall be the sole language of the contract.

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§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 9:00 am to 5:00 pm under

Berghotel Mummelsee GmbH & Co KG

Telefon +49 (0) 78 42 / 99 28 6
Telefax +49 (0) 78 42 / 30 26 6

zur Verfügung.

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